Job Summary

The Medical Records Administrator is responsible for the coordination of Health Information functions throughout Child Guidance Resource Centers (CGRC). This role works with protected health information of all CGRC clients. This includes maintenance of health records in a manner consistent with medical, ethical, legal, and regulatory requirements of the health care industry. The Health Information Management Administrator interfaces with all program teams, management, and clients with the expectation of delivering exceptional customer service at all times.

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Coordinates storage and facilitates movement of both open and closed client records throughout CGRC sites.
• Administers storage and movement of both open and closed client records for focused review, audit, peer review, compliance review, etc.
• Performs Clinical Record Completeness Reviews monthly for assigned programs.
• Completes monthly Privacy Information (PI) data summary documenting completeness review compliance for assigned programs.
• Processes internal authorization for release of information requests for all CGRC programs.
• Responsible for client clinical files.
• Adheres to all agency corporate compliance mandates including accuracy, timeliness and attention to detail.
• Active participation in supervision, training, team meetings and special projects as assigned.

Required Education and Experience

• High School Diploma or equivalent;
• Administrative experience working in office setting environment.

Preferred Education and Experience

• Prior experience with Health Information Records; 
• Health Information Management Degree / Certification; 
• Experience in healthcare/behavioral health environment. .

Additional Eligibility Qualifications 

• N/A

Behavioral Competencies

• Communication
• Cultural Competency
• Ethical Conduct
• Independence and Initiative
• Organization
• Personal Effectiveness/Credibility
• Problem Solving/Analysis
• Relationship Building

Job Specific Competencies

• Technically Savvy with proficiency in Microsoft Office and Electronic Medical Records
• Microsoft Office Suite
• EMR (Electronic Medical Records)

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, scanners and photocopiers.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is required to speak and hear sufficiently to communicate effectively by phone or in person at normal volumes. The employee’s vision must be adequate to read correspondence, computer screen, forms, etc. The position requires good manual dexterity to operate a keyboard, photocopier, telephone, and other office equipment. Employee is regularly required to sit, stand, walk, bend, stretch and lift and/or move up to 15 pounds.

Position Type/Expected Hours of Work

This is a full-time position working Monday through Friday, 8.5 hours per day (including a 30 minute unpaid break) during office hours. Occasional evening and weekend work may be required as job duties demand.

Travel

This position requires up to 25% travel (driving). Travel would be local to other CGRC offices.

EEO Statement

It is the policy of Child Guidance Resource Centers to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. Child Guidance Resource Centers employs, retains, promotes, terminates and otherwise treats any and all employees and job applicants on the basis of merit, qualifications and competence.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.